Lots of CEOs love to write books to tell us how great their companies are; what a treat to hear the stories from the actual employees who work there.”“Zappos is a powerful example of a modern company that has embraced a simple truth: Passionate employees are any organization’s single greatest asset. From its birth during the Dot Com Boom in 1999 to its acquisition by Amazon in 2009, Zappos, the customer service company that just happens to sell things online, continues to turn heads with its disruptively entrepreneurial spirit and ra

This book is practically written by Zappos employees themselves. Happy customers. US$24.09 We Just Published a Book!

Zappos.com is also proud to be rated "Elite" by StellaService and was named a J.D.  


The Zappos Experience: 5 Principles to Inspire, Engage, and WOW




US$24.50     We work hard to protect your security and privacy. Ever unfolding throughout two decades, Zappos continues to outlive the seemingly inevitable short lifespan of the average corporate company. Passionate employees. A highly recognizable brand known for delivering on its promises. From its birth during the Dot Com Boom in 1999 to its acquisition by Amazon in 2009, Zappos, the customer service company that just happens to sell things online, continues to turn heads with its disruptively entrepreneurial spirit and radically innovative employees.

US$37.14

Dispatched from the UK in 2 business days

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This is the story of the little company that could.

Mark earned his degree in English/Journalism from the University of New Hampshire in his home state, where he now lives with his family.

Zappos sounds like a great place to work, but the ability to deliver on promises to their customers and employees makes them unique. Delivering Happiness: A Path to Profits, Passion, and Purpose

Other dimension....wow!!! Power 2011 Customer Service Champion, one of only 40 companies so named in the US.

US$22.98



x 25mm

Please enter manually:","bd_js_keep_typing_to_refine_search_results":"Keep typing to refine the search results","bd_js_top_categories":"Top Categories","bd_price_save":"Save {0}","bd_js_name_only_letters":"Sorry, full name can only contain letters","bd_js_show_more":"show more","bd_js_enter_valid_email_address":"Please enter a valid email address","bd_js_enter_address_manually":"Enter address manually","bd_js_more_categories":"More Categories","bd_js_continue_shopping":"Continue Shopping","bd_js_account_and_help":"Account & Help","bd_js_basket_checkout":"Basket / Checkout","bd_add_to_basket":"Add to basket","bd_js_enter_first_last_name":"Please enter a first and last name","bd_js_please_enter_your":"Please enter your"} by BenBella Books Getting to know the employees made me feel as if I am part of this company.I gave this book a rating of 5 because of how unique it is.

Published

This provides a glimpse of the future of how to get things done on the planet, sustainably, with efficient elegance.” “Customers will never love a company until the employees love it first, and Zappos proves it. Here we go! Draw Your Big Idea: The Ultimate Creativity Tool for Turning Thoughts Into Action and Dreams Into Reality US$13.51





Prior to her work at Zappos, Kelly worked in the non-profit industry for both Habitat for Humanity and Shared Hope International

Be Our Guest (Revised and Updated Edition): Perfecting the Art of Customer Service (A Disney Institute Book)



Plan D: Lessons from the World's Most Successful Disruptors

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