internet goes out every night at same time
REIN & SHINE. The outage only lasts 2 minutes, but it's still a near daily occurance. Why in the world would this happen???
Yes, it's pretty much the exact same time every night, to the second. Uverse Internet goes out every night at same time For the last ten days or so, around 9:20 pm, my ATT Uverse Internet goes out.
My VOIP line drops at the same time and it's happened across 2 routers, so it's up stream of my house anyway. At about midnight the internet goes out, then comes back on again. It is the internet that is going down because I can't even use my computer to get to AT&T. But I somehow doubt that. I just don't even know where I can turn for help at this point. Let's consider what could be causing your U-verse internet @davismcneil, issue.Just a thought, make sure your U-verse router in plug directly into a wall socket and not a surge protector.
Speed tests, when we are able to connect during this period, show up fine. Every night at exactly 9:03 we lose Internet/experience extreme slowness for about 1 hour. My uneducated guess was also that it seemed like some kind of back up at that time.
it's perfect and the next minute it won't load any webpages., so I don't know if there could be some upgrading or work going on that could be impacting it Our service goes out each night at about 8:30pm CST and does not come back on until around 8:30 the next morning. Maybe the DNS?
Mine goes down just after midnight every night for a short time and at times has held a pattern for a week or more around 02:00. This is 11 straight days of this and yet sending out another tech in three days. The amount of down time was the same for both occurances though. Having the exact same issues. Also, see if other things work, like email or VOIP client (Skype). I live in Arizona so we don't get bad storms or anything like that. But, we haven't added any devices recently and we really only use iPhones/IPads so I don't believe there is a backup every night at that time. For the last ten days or so, around 9:20 pm, my ATT Uverse Internet goes out. However, given its still slow when I disconnect the router and directly connect it my work laptop it is still slow I don't think that is the problem (no other device could be closing the network without the router).When the issue happens, can you still ping the pages? New modem?Speedtest will show between 8-12 ping, 50-60 download, and 5-8 upload (consistent with readings throughout the day). I am not an router/modem expert and I have a pretty complicated set up involving a control 4 set up by professionals. Thank you for contacting us on AT&T Community Forums!I went to the ATT chat for technical support through my account last night (I think I found that through the Contact Us link), and the agent said she detected a sync problem on my line. Here are instructions if you Also, what are the results of the speedtests? This has been an ongoing problem which is getting so much worse, the problem is that for the most part my Internet stops working at about 7:00 pm every night. Mine has been doing the same thing.
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